From January 1, 2014 to April 30, 2014, TTC will permit a support person to travel with a paying customer on an honour system. Starting Thursday, May 1, customers will require a Support Person Assistance Card in order for the support person to travel with the card holder on a single fare.

The Support Person Assistance Card application is available on our website and is available on request by phone. Customers can call TTC Customer Service at 416-393-3030. A regulated authorized health care professional must certify that the applicant:

  • has a temporary or permanent disability
  • requires a support person

Eligible applicants will be provided with a Support Person Assistance Card, issued to the person with the disability, when the completed form is processed. There is no charge for the Support Person Assistance Card.

Note: Health care professionals may charge a fee to get the application form signed.

The Support Person Assistance Card will need to be renewed every 3 years, on the cardholder’s birthday, since disabilities may change. Temporary cards with a shorter expiry date will be available for temporary disabilities.